Effective as of July 22, 2008 until replaced.
THIS DOCUMENT DESCRIBES THE POLICIES UNDER WHICH DRAGONFLY NETWORKS COLLECTS AND USES PERSONALLY IDENTIFYABLE INFORMATION ABOUT OUR WEBSITE VISITORS AND SUBSCRIBERS. IF YOU ARE A SUBSCRIBER AND DO NOT ACCEPT THESE POLICIES, PLEASE NOTIFY US IMMEDIATELY AND WE WILL CANCEL YOUR SERVICE. IF YOU ARE A NEW DRAGONFLY NETWORKS CUSTOMER, YOUR ACTIVATION OF A DRAGONFLY NETWORKS ACCOUNT AND RECEIPT OF DRAGONFLY NETWORKS SERVICES SHALL CONSTITUTE YOUR ACCEPTANCE OF THESE POLICIES AND ITS TERMS AND CONDITIONS WILL BE LEGALLY BINDING UPON YOU.
IF YOU ARE AN EXISTING DRAGONFLY NETWORKS CUSTOMER, YOUR CONTINUED RECEIPT OF DRAGONFLY NETWORKS SERVICES FOLLOWING RECEIPT OR PUBLICATION BY DRAGONFLY NETWORKS ON ITS WEB SITE OF THESE POLICIES SHALL CONSTITUTE YOUR ACCEPTANCE OF ITS TERMS AND CONDITIONS, AND, ACCORDINGLY, THEY WILL BE LEGALLY BINDING ON YOU.
Thank you for choosing DragonFly Networks as your Communications Service Provider. DragonFly Networks is happy to answer any questions you may have and to provide you with technical and other customer support through the following telephone number and web address:
(888) 300-1374
http://www.dragonflynetworks.com/
or you may write to:
DragonFly Networks
PO Box 4470
Lake Tahoe, NV 89449-4470
and, for general knowledge, try our website at www.dragonflynetworks.com.
"DragonFly Networks” is a tradename of Capital Industries Management, Inc., a Nevada corporation
This policy covers all DragonFly Networks web sites and all services provided by DragonFly Networks.
General Policy. DragonFly Networks' overall policy is to allow the consumer to "opt-out" and not be contacted with offers by DragonFly Networks and/or partner organizations. If a consumer does not opt-out, DragonFly Networks will collect and use customer and prospective customer information for a variety of purposes including market research and direct marketing, both by DragonFly Networks and partner organizations.
This policy covers information collected by DragonFly Networks on any of its web sites and through transactions via any services provided by DragonFly Networks.
If you opt-out, no information about you will be sold or released to anyone without prior consent or a court order. Otherwise, information may be used as deemed necessary by DragonFly Networks.
If you indicate that it is okay to be contacted with news from DragonFly Networks, DragonFly Networks will use your e-mail address to send you information about important upcoming events and opportunities. You can cancel this service at any time by opt-ing out or selecting the unsubscribe link located at the bottom of all e-mails from DragonFly Networks.
If you indicate that it is okay to contact you with news from DragonFly Networks Partners, DragonFly Networks may share your contact information with partner organizations that may e-mail you information concerning their products and services. You can cancel this service at any time by opt-ing out or selecting the unsubscribe link located at the bottom of all e-mails from DragonFly Networks.
Even if you opt-out of the e-mail contact options above and you are currently a subscriber to DragonFly Networks services, DragonFly Networks may contact you via telephone, mail, and/or e-mail from time to time regarding issues with your account. DragonFly Networks and/or partner organizations may also contact you by telephone or mail regarding DragonFly Networks promotions, products and/or services, as well as promotions and products and/or services of partner organizations.
You have the right to instruct DragonFly Networks not to share your contact information with other organizations by notifying DragonFly Networks in writing. The written notices described above should include your name, current address, telephone number, account number, and type of account. You must send such notices to:
DragonFly Networks
PO Box 4470
Lake Tahoe, NV 89449-4470
Information We Collect from You. When you become a DragonFly Networks subscriber, browse our Web sites, communicate with us via telephone, fill out product registration cards, participate in market research projects, or otherwise transact with DragonFly Networks, we will collect personal data from you. This information may include but is not limited to, name, address, phone number, e-mail address, IP address, credit card information, demographic information, and personal interests.
DragonFly Networks may combine information we have on you as a customer from multiple sources, both online and offline. This includes information available from external sources.
Security of Information. All customer information is maintained in secure databases.
Credit Card Transactions. Credit card transactions are processed using a secure, encrypted web server. Unauthorized parties cannot read your credit card information as it travels to our ordering system.
Credit card information collected during transactions is maintained in a secure database at DragonFly Networks for fraud prevention and accounting and billing purposes. The information is also securely maintained by us for accounting and billing purposes. Your credit card information is not available to unauthorized parties while in these databases.
Stored information from credit card transactions is not released to third party marketers under any circumstances. Stored information from credit card transactions is not released to anyone unless under court order as part of a criminal investigation.
Minors. DragonFly Networks does not knowingly attempt to collect personal information from children under the age of 13. Note that DragonFly Networks cannot always determine that a user is a child.
Databases. DragonFly Networks does maintain databases of current customers and people who have shown an interest in DragonFly Networks products and/or services. These are for account maintenance, market research, and promotional use only. This information may be released to third-party marketers and partner organizations for market research and promotional use unless the individual in question instructed DragonFly Networks not to do so by contacting DragonFly Networks in writing at the address found above. This information is not released under any other circumstance except by court order.
DragonFly Networks maintains a database of users who log onto the DragonFly Networks web site. This information is used for security purposes to identify customers who purchase service from DragonFly Networks online, or conduct other related transactions online.
Cookies. Internet 'cookies' may be used to customize DragonFly Networks web sites to the viewer. These cookies remain on the user's system and are automatically retrieved when a user visits at a later time. These cookies contain only information concerning the type of customer (current or potential) and frequently visited pages. No other personal information is stored on cookies.
Cookies may also be placed on the user's system by an Internet advertising network in order to track the viewing of banner ads displayed on DragonFly Networks web sites.
Since it is not necessary for a person to identify him or herself, cookies cannot be associated with an individual who selects not to log in or identify him or herself in any other way.
Customers who are still uncomfortable with the use of cookies have the option of disabling them on their browser. DragonFly Networks in no way discriminates against web site visitors who have disabled cookies on their browser.
Other Stored Information. Aggregate reports for web site visitors are also generated to measure the performance of DragonFly Networks web sites. These reports do not contain any personally identifiable information.
When an individual visits any Internet site, a unique address called an "IP address" is recorded. DragonFly Networks does not release any information about the collection of this address to any third party except under court order. DragonFly Networks archives the log files in order to create aggregate statistical reports, detect errors at the web site, and for security reasons.
IP reports for advertisement clicks are shared with the advertiser and advertising networks. This information may be stored in DragonFly Networks databases and/or those of advertisers and advertising networks. However, advertisers usually have this information already since their server captures it when a person clicks on an ad. This is done to verify billing for the ads. No additional information associated with any specific user is provided to advertisers.
'Redirects' or the logging of clicks for external links is only done for advertisements. This is indicated by link to a URL such as '/redirect.asp?url= ...' The external URL is clearly marked in the "url=" portion. This is done to create the advertising reports described above in order to bill the advertiser.
Favicon.ico requests. Some browsers initiate a favicon.ico request made to a web site when a user adds a site to their "Favorites" list. The ".ico" stands for "icon." It is a small 16x16 icon that replaces the standard icon used for a web page. Favicon.ico requests are not tracked by DragonFly Networks at this time.
Other Web Sites. There are several places throughout DragonFly Networks web sites and Internet services where you may link to other organizations' web sites and/or Internet applications. When you click through to these sites or applications, DragonFly Networks' Privacy Policy no longer applies. You are then subject to the privacy policy of the new site/application. DragonFly Networks recommends you read the privacy policy for all third-party web sites in order to understand how they use your personal information.
Expectation of Privacy. Privacy issues are very important to DragonFly Networks, but you should be aware that given the current regulatory and technical environment, you do not have an expectation of privacy in the use of our services when accessing the public Internet. DragonFly Networks cannot ensure the privacy of your communications after leaving the DragonFly network. DragonFly Networks will not read, listen to or disclose to any third parties private e-mail, conversations, or other communications that are transmitted using DragonFly Networks services except as required to ensure proper operation of services or as otherwise authorized by law.
Notes. The restrictions on the dissemination of personal information found in this policy may occasionally be updated. All changes will be posted to this Privacy Policy page.
If you have further questions regarding the DragonFly Networks privacy policy, please contact us at: http://www.dragonflynetworks.com/